Privacy Policy
Last Updated: February 20, 2025
Privacy Policy
Welcome to Open Studio. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information when you use our services, including OpenStudio ChatHub and OpenStudio Tube (collectively referred to as the "Service").
1. Information We Collect
Information You Provide
We collect information that you voluntarily provide when using our Service, including but not limited to:
- Email address and account information for authentication and communication.
- User-generated content such as messages, prompts, responses, comments, and videos.
Automatically Collected Information
When you use our Service, we may automatically collect:
- Interaction data, such as AI conversation history and engagement metrics.
- Video and comment analytics, including metadata associated with YouTube content.
- Device and usage data, including IP address, browser type, and session activity.
2. How We Use Information
We use the information collected for the following purposes:
- AI Processing: We send user inputs (e.g., comments, messages) to AI models, including OpenAI, Gemini, and Anthropic, for processing and categorization.
- Service Enhancement: To improve AI-generated responses, optimize features, and enhance user experience.
- Content Management: For managing and organizing video-related metadata, AI-generated descriptions, subtitles, and engagement insights.
- Security & Compliance: To prevent fraud, abuse, and unauthorized access, and to comply with legal obligations.
3. How We Share Information
We may share your information with the following third parties:
AI Service Providers
- We send comment data to OpenAI and other AI providers for processing. As per OpenAI’s data policies, API-submitted data is not used to train models and is retained for up to 30 days for monitoring abuse.
Analytics and Performance Monitoring
- We use PostHog for tracking platform usage and analytics.
- Other third-party tools may be integrated to enhance user insights and engagement.
4. Data Retention and Deletion
We retain user data only as long as necessary to provide the Service. Specifically:
- User Account Data: Retained as long as your account remains active. Upon account deletion, we remove associated data within 30 days, unless required by law.
- Comment and Video Metadata: Retained to provide analytics and insights. Users may request deletion of specific data.
- AI Processing Data: Inputs sent to AI providers are processed in real-time and not stored beyond the retention policies of respective AI services (e.g., OpenAI retains API data for up to 30 days for abuse monitoring).
- Google User Data: If our Service accesses Google data, we comply with Google’s data retention and deletion policies. Users may revoke access through their Google account settings.
5. Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your information.
6. Children's Privacy
Our Service is not intended for individuals under 13. If we become aware that personal information of a child under 13 has been collected, we will take steps to remove it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant changes will be communicated via email or in-app notifications.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
By using Open Studio, including OpenStudio ChatHub and OpenStudio Tube, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Service.